How to order: Call 484-888-9629 or e-mail to place an order. I will happily accept PayPal, Checks and Money Orders. All orders prepaid please. I ship via UPS, Fed-EX and US Post. . I want you to be happy with your bear, and have always offered a full refund or exchange. It is a rare occurrence, and I would expect the bear returned within two weeks in the original mint condition.